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Review: China Airlines A350 Business Class Taipei to Vancouver

China Airlines business class offers passengers a thoughtfully designed seat and outstanding service, with some room for improvement in terms of food.

Written by Ricky Zhang

On October 17, 2023

Read time 26 mins

After heading to Taipei from Tokyo, I had the chance to fly China Airlines A350 business class from Taipei to Vancouver.

As a well-regarded international airline, China Airlines has long been on my list of business class products to try, especially since I’ve had so many good experiences in the past with fellow Taipei-based airline EVA Air.

China Airlines A350 Business Class – Booking

For booking award flights with China Airlines, you have the option to use Delta SkyMiles or Air France KLM Flying Blue miles, thanks to the airline’s SkyTeam membership.

Fortunately, the airline frequently releases award seats to these partner programs, and this is exactly how I booked my flight.

A one-way flight from Taipei to Vancouver cost me 84,000 Air France KLM Flying Blue miles, plus around $110 (CAD) in taxes and fees.

Fortunately, Flying Blue miles are quite easy to come across in North America, as the program is a transfer partner with American Express Membership Rewards in Canada, as well as American Express US Membership Rewards, Capital One Miles, Chase Ultimate Rewards, and Citi ThankYou Rewards in the US.

Furthermore, you can also earn Flying Blue miles directly on the Air France KLM World Elite Mastercard in Canada, or the Bank of America Air France KLM World Elite Mastercard in the US.

Award availability also tends to be fairly consistent, including multiple seats. Since transpacific award seats in business class are relatively difficult to come across these days, be sure to keep China Airlines in mind as a very suitable alternative.

China Airlines A350 Business Class – Ground Experience

Prior to my flight, I had the pleasure of spending some time in the China Airlines Business Class Lounge Taipei (Terminal 2)

China Airlines Business Class Lounge Taipei – Check-in desks

The ground experience here is very competitive, both in terms of the lounge’s design, as well as the food on offer.

During my visit, I was particularly impressed by the calligraphy décor that graced the lounge’s walls. 

China Airlines Business Class Lounge Taipei – Staircase
China Airlines Business Class Lounge Taipei (Terminal 2) – Seating area

In terms of food, the highlight is undoubtedly the made-to-order noodle station. I helped myself to a delicious bowl of Taiwanese-style braised beef noodle soup, which was delightful.

China Airlines Business Class Lounge Taipei – Noodle station
China Airlines Business Class Lounge Taipei – Taiwanese-style braised beef noodle soup

If you’re on an outbound flight from Taipei with China Airlines, be sure to pay the lounge a visit, as you’re certainly in for a treat.

China Airlines A350 Business Class – Cabin

China Airlines recently introduced the Airbus A350-900 to its fleet. This is indeed a noteworthy addition, as it has become the airline’s most technologically advanced jetliner with an extra-wide cabin.

There are 32 reverse herringbone seats spread across eight rows in a 1-2-1 configuration onboard China Airlines A350 business class.

As I stepped into the business class cabin, I took the opportunity to take in my surroundings.

The rich blend of metallic-grey, gold, and cream sets a luxurious tone for the interior. This, coupled with the choice of elegant fabrics and standout lighting, enhances the overall aesthetic.

China Airlines A350 business class – Cabin
China Airlines A350 business class – Cabin
China Airlines A350 business class – Cabin

Furthermore, the lack of overhead bins in the centre enhances the feeling of spaciousness of the cabin.

For those travelling solo, the window seats are an excellent choice for maximum privacy. However, if you’re journeying with a companion, the middle seats are ideal for conversing and enjoying each other’s company.

China Airlines A350 business class – Window seats
China Airlines A350 business class – Middle seats

On this particular journey, I found myself in Seat 17A. It’s a window seat on the left side, located towards the back of the plane, which offers a great perspective of the entire cabin.

China Airlines A350 business class – Seat 17A
China Airlines A350 business class – Seat 17A

China Airlines A350 Business Class – Seat

After spending a few moments observing the cabin, I made my way back to the back and found my seat. I was met with a tranquil shade of pink mood lighting as soon as I boarded.

China Airlines A350 business class – Seat

This business class cabin features Collins Aerospace Super Diamond seats, with embellished wood-like accents that contribute to the cabin’s posh design.

Immediately in front of me was the 18-inch, highly responsive entertainment screen, which can either be controlled by touch or by the entertainment controller.

China Airlines A350 business class – Entertainment screen

Beneath the entertainment screen lies a robust tray table with a wood veneer finish. By using the latch below, you can pull the table toward you, then unfold it to its full size.

The tray’s exterior boasts a metallic sheen, which when folded out, reveals a patterned surface.

China Airlines A350 business class – Tray table
China Airlines A350 business class – Tray table

Directly beneath the seat is a snug footwell, a typical feature for seats with a reverse herringbone layout, but it doesn’t impose any significant limitations.

China Airlines A350 business class – Footwell

To the left is the seat console, which has a modest amount of surface space and a series of storage compartments.

China Airlines A350 business class – Surface space

The centre of the console opens up to reveal a deep storage space with a power outlet, USB-A port, and the in-flight entertainment remote, which can be withdrawn from its place.

China Airlines A350 business class – Storage space
China Airlines A350 business class – Entertainment controller, power outlet, and USB port

At the back of the console, you can find a shallow storage compartment.

China Airlines A350 business class – Storage space

Nestled at your shoulder is the literature pocket, and a chic lamp in the corner, which adds a touch of luxury.

China Airlines A350 business class – Literature pocket
China Airlines A350 business class – Lamp

On your immediate right, there’s an adjustable armrest, with a flap that reveals even more storage space that’s large enough for a water bottle or personal item.

China Airlines A350 business class – Lowered armrest
China Airlines A350 business class – Raised armrest
China Airlines A350 business class – Armrest storage space

On the seat’s left-hand side, there’s another storage nook with a cool blue glowing light, adding an ambient glow.

China Airlines A350 business class – Storage space

Overall, China Airlines A350 business class seats certainly hit the mark in terms of comfort and elegance. I also particularly appreciated the extensive storage options.

China Airlines A350 Business Class – Amenities

Once I took my seat, a member of the flight crew introduced themselves and addressed me in Mandarin. I was offered a choice of pre-departure beverage of water or juice, and chose the latter.

China Airlines A350 business class – Pre-departure drink

A further highlight of the China Airlines A350 business class experience was the uniquely designed amenity kit. In an intriguing collaboration with The North Face, the airline offers drawstring-style amenity kits bearing the outdoor brand’s signature.

China Airlines A350 business class – Amenity kit
China Airlines A350 business class – Amenity kit

Inside is a thoughtful mix of essentials: an eye mask, dental kit, hairbrush, and both hand lotion and lip balm courtesy of the Norwegian skincare brand, Sprekenhus.

I commend China Airlines for this innovative partnership, and would be thrilled to see more airlines adopting such practical amenity kits.

China Airlines A350 business class – Amenity kit contents

It’s worth noting that no pajamas or loungewear were offered on this flight. This was a tad disappointing, especially as someone who enjoys collecting airline pajamas – and also given the fact that China Airlines’s primary rivals, EVA Air and Starlux Airlines, both offer pajamas in business class.

Another point of contention was the menu presentation. It was printed on a laminated sheet of paper, which felt a bit bland compared to the rest of the business class experience.

China Airlines A350 business class – Menu

China Airlines A350 Business Class – Meal Service

As we settled into our cruising altitude, the flight crew started serving the main meal.

I chose to switch my juice for a bubbly glass of Champagne, and was pleasantly surprised by the availability of Piper-Heidsieck 2012 Champagne onboard.

China Airlines A350 business class – Piper-Heidsieck 2012 Champagne
China Airlines A350 business class – Champagne & snack

Meal service kicked off with a seafood platter decked out with some fresh early spring touches. As a big seafood fan, I found that this appetizer indeed hit the spot.

China Airlines A350 business class – Seafood platter appetizer
China Airlines A350 business class – Seafood platter appetizer

Next up was the garden salad, which was tasty, but nothing to write home about.

China Airlines A350 business class – Garden salad

However, what really caught my attention was the black garlic chicken simmer soup. It felt like a nod to the airline’s cultural background, and it was a unique, flavourful, and a fun little dish.

China Airlines A350 business class – Black garlic chicken simmer soup

For the main course, I enjoyed a pan-fried Taiwan perch with an olive sauce topping, swimming in a clam and mussel sauce, with a side of creamy porcini sauce.

China Airlines A350 business class – Main course
China Airlines A350 business class – Main course

The dish sounds like a dream, but it ended up being a bit of a letdown. The presentation was a tad off, and while the perch had some good umami vibes, it wasn’t the showstopper I was hoping for. As for the pasta, it was a bit on the sticky side for my liking.

To round things off, I was presented with a fruit and cheese plate, followed by some ice cream. It was a classic end to the meal, and pretty decent overall.

China Airlines A350 business class – Fruit & cheese plate
China Airlines A350 business class – Ice cream

Wrapping it all up, if I were to compare the meal service with what’s offered on EVA Air, I’d say that China Airlines has some unique food choices, but they’re not quite playing in the same league when it comes to quality.

China Airlines A350 Business Class – Bed

After the meal service, I was looking forward to some rest, so I visited the restroom to freshen up before bed.

Although the restroom is compact, it’s well-kept, featuring a modern sink design and patterned walls. Luxury Pure Altitude amenities are also provided.

China Airlines A350 business class – Restroom
China Airlines A350 business class – Restroom amenities

The galley was stocked with an array of refreshments, with the Taiwanese-style oat milk drink being a standout. I decided to try it, and before I knew it, I’d helped myself to a few servings.

China Airlines A350 business class – Snack bar
China Airlines A350 business class – Snack bar
China Airlines A350 business class – Snack bar

I was pleasantly surprised when the crew offered a turndown service, which is something not many airlines provide in business class nowadays. Given our near-midnight departure, I was quick to settle in and sleep right after my meal.

China Airlines A350 business class – Bed
China Airlines A350 business class – Bed
China Airlines A350 business class – Bed

China Airlines A350 Business Class – Second Meal Service

I managed to rise in time for the next meal, and decided on the Chinese options, beginning with plain congee and a selection of sides. This was a much improved performance by China Airlines, but then again, it’s seldom that one goes wrong with congee.

China Airlines A350 business class – Second meal spread
China Airlines A350 business class – Congee
China Airlines A350 business class – Congee accompaniments

Keeping with my tradition when on flights with Asian airlines, I also picked an item off the snack menu. The Assorted Formosa Taiwan-style braised dish didn’t disappoint in the slightest, and ended the meal service on a positive note.

China Airlines A350 business class – Assorted Formosa Taiwan-style braised dish
China Airlines A350 business class – Assorted Formosa Taiwan-style braised dish

China Airlines A350 Business Class – Entertainment

Panasonic ex3 is China Airlines’s in-flight entertainment system. The entertainment selection is neither the widest range nor the most limited.

There are enough choices for a long-haul flight, with a selection of blockbuster films, live programs, TV shows, music, and games.

China Airlines A350 business class – Movie selection
China Airlines A350 business class – Movie selection
China Airlines A350 business class – TV selection

Although China Airlines A350 business class lacks a live tail-mounted camera, the real-time air show provides an engaging way to track your journey.

China Airlines A350 business class – Airshow en route to Vancouver
China Airlines A350 business class – Airshow en route to Vancouver

China Airlines collaborates with Boingo for onboard Wi-Fi, so I connected to the in-flight Wi-Fi using my Boingo account. It’s worth noting that most World Elite Mastercards grant cardholders access to Wi-Fi on Boingo-serviced flights.

Without complimentary Boingo Wi-Fi, there are two Wi-Fi packages, priced as follows:

  • Three hours: $16.95 (USD)
  • 24 hours: $21.95 (USD)

Lastly, it’s also worth noting that the service on the flight was stellar.

The staff were continually attentive to my needs, checking to see if I’d like my drink replenished or if I wanted to try something different from the menu, and the turndown service was also a plus.

Conclusion

My takeaway from China Airlines business class is generally positive, albeit with some reservations. In my experience, China Airlines doesn’t quite match up to its primary competitor, EVA Air, but it definitely nailed certain aspects of the in-flight experience.

For instance, the hard product isn’t only comfortable, but also boasts a thoughtful and aesthetically pleasing design.

Moreover, the service I received was nothing short of excellent – the staff were consistently attentive throughout the flight, ensuring that my every need was catered to.

That said, the inconsistency in the food on offer was a slight drawback, and there’s certainly some room for improvement here.

When considering the experience as a whole, though, I’d rank China Airlines as one of the stronger SkyTeam airlines out there, I wouldn’t hesitate to book with them again in the future. 

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