Marriott Bonvoy's App Will Soon Show Your Place on the Upgrade List

If you've ever checked in as a Marriott elite and wondered whether you were even in the running for a suite, Marriott Bonvoy is testing a feature that answers that before you arrive.

A new screen in the Marriott Bonvoy app shows eligible members their place on a complimentary upgrade list. It's live at a small group of hotels for now, and Marriott says it'll reach more than 250 hotels in the United States and Canada by early November.

What the Upgrade List Shows

The feature appears in the app as "Your Complimentary Upgrade Status" as your stay gets close. Marriott says members have consistently asked for more visibility into how complimentary upgrades work, and this is its answer.

• Your position: where you sit in line for an upgrade at that hotel
• Expected upgrades: an estimate of how many upgrades the hotel expects to hand out, based on rooms that match your stay dates and bed type
• Confirmation: a notice one day before arrival if your upgrade is confirmed

Early screenshots also show how limited it can be. One member was second in line, with zero upgrades available at the time.

The Points Guy reports that Gold Elite members and above can see the list. Keep in mind that Gold Elite upgrades are to enhanced rooms only, while suite upgrades start at Platinum Elite, so the same list can mean very different things depending on your tier.

Nightly Upgrade Awards Still Go First

If you use Nightly Upgrade Awards, they're processed before complimentary upgrades. The rooms they clear also aren't counted in the estimate you see.

That fits how the awards already work. Platinum Elite members can choose five at 50 nights, Titanium Elite members can add five more at 75 nights, and the awards are confirmed several days before arrival.

So by the time complimentary upgrades are handed out, the best suites may already be spoken for.

Why the One-Day Notice Makes Sense

The one-day heads-up lines up with Marriott's automated upgrade system, which launched in July 2025 and processes complimentary upgrades for Platinum Elite members and above around 3pm the day before arrival.

In other words, the list looks like a window into a system that's already running, rather than a new set of rules.

It also follows a softer upgrade promise. Since May 18, 2025, Marriott's terms say Platinum Elite members and above get a complimentary upgrade "subject to availability upon arrival," instead of an upgrade to "the best available room." A visible queue at least shows you what "subject to availability" looks like at a given hotel.

Is This Good News for Marriott Elites?

Mostly, yes. Knowing you're fourth in line with two upgrades expected is far more useful than guessing at the front desk.

Still, there's a lot Marriott hasn't explained yet. We don't know how members are ranked against each other, whether a high-floor room counts the same as a suite in the estimate, or which room types each hotel puts into the pool.

I'm a Titanium Elite member, and the list hasn't shown up in my app yet. Once it does, I'll be watching to see whether the estimates line up with what I'm actually offered at check-in.

Canada is part of the first wave, which isn't always the case with Marriott's tests. If you have a stay at a Canadian Marriott hotel in November, open the app a few days before arrival to see whether your hotel is taking part.

If you're not at Platinum yet, our guide to the best ways to earn Marriott Platinum Elite status covers the fastest routes.

Conclusion

A visible upgrade queue is a smart move for a program that took "the best available room" out of its terms last year. It doesn't make upgrades any more generous, but it does make them easier to plan around.

My guess is that the list will be most useful at big city hotels with plenty of suites, and least useful at busy resorts where the estimate sits at zero for weeks. The real test is whether Marriott keeps those estimates honest once the list is in front of thousands of elites.