I Tried GetYourGuide So You Don’t Have To

If you've spent any amount of time on Instagram or YouTube, you've seen the ads for tour booking platforms – GetYourGuide, Viator, Klook, Expedia Things to Do. They're slick, they're everywhere, and they make booking a local experience look as simple as ordering a ride.

For most of my trips, I've been a DIY planner. I find the restaurants, I map the walks, I figure it out. There's a certain satisfaction in that.

But I'd be lying if I said I wasn't curious about GetYourGuide. I'd also be lying if I said I wasn't a little lazy. I was in Ho Chi Minh City, I wanted a great food experience, and I didn't feel like spending an hour researching the best street food spots, figuring out which district to go to, and sorting out my own transportation in a city where crossing the street is an extreme sport.

So when I saw a top-rated scooter food tour on GetYourGuide, the stars aligned. Someone else handles the research, the route, and the ride – and I just show up. I decided to put it to the test and see how it stacks up against what I could've arranged on my own.

What Is GetYourGuide?

For the unfamiliar, GetYourGuide is an online marketplace for tours, activities, and attractions. Think of it as the Uber of travel experiences – it connects travellers with local operators and handles the booking, payment, and customer service layer on top.

The platform covers everything from skip-the-line museum tickets in Paris to multi-day safari packages in Kenya. You browse, you book, you get a confirmation, and you show up. Simple.

What's made it popular is the convenience factor. Reviews are aggregated and easy to scan, cancellation policies are standardized (most experiences offer free cancellation up to 24 hours in advance), and the whole thing is available in English regardless of the destination. For travellers who don't speak the local language, that alone can be a meaningful draw.

Booking the Tour

I settled on a scooter food tour – one of the top-rated experiences in Ho Chi Minh City. The listing was called "Saigon: Food Tasting & Sightseeing By Motorbike," run by a local operator called Saigon Adventure. It promised seven tastings across multiple districts, a local guide on a motorbike, and a ride through the city's buzzing streets with sightseeing stops along the way.

The cost came in at roughly $40, which included all the food, drinks, and the scooter ride itself. No tipping was expected, though it was welcomed.

The booking process was about as frictionless as it gets. I selected a date and time slot, entered my details, paid, and had a confirmation email within seconds. The meeting point and guide's contact info followed shortly after.

I paid with my Scotiabank Passport Visa Infinite Card, which earns 3x Scene+ points per dollar on travel purchases – and GetYourGuide coded as a travel purchase. That's a solid return on a $40 spend, and Scene+ points can be redeemed toward future travel bookings at a decent rate.

It's a small thing, but when you're spending on experiences throughout a trip, those points add up.

The Experience

I opted for the 1:00pmslot – early enough that I didn't have to skip breakfast, and back in time to enjoy the evening lounge at the Renaissance Riverside Hotel Saigon. My guide – a young man named Felix – pulled up on a Honda Wave, handed me a helmet, and off we went.

There's something about being on the back of a scooter in Ho Chi Minh City that no walking tour or bus tour can replicate. You're in the traffic, weaving through a river of motorbikes, feeling the heat from street-side grills and the hum of the city at full volume. It's chaotic and exhilarating in equal measure.

The seven tastings kept coming. BBQ beef wrapped in betel leaf, crispy banana crackers, a proper bánh mì, fresh cold juice, and grilled banana with coconut milk. Between food stops, we rode past the Thích Quảng Đức Monument, swung through the flower market, and stopped at the oldest apartment building on Nguyễn Thiện Thuật – a crumbling, photogenic relic that's become a bit of an Instagram hotspot.

But the standout was Bò Kho Gánh Sài Gòn, a beef stew spot tucked into a narrow alley – the kind of place you'd walk past without a second glance if you didn't know it was there. The stew was rich, fragrant, and served with a crusty baguette for dipping. Outstanding, and easily my favourite stop of the day.

The riding itself was half the experience. Crossing the city in the afternoon heat, dodging between buses, watching the street life blur past – it felt like a scene from a film. If you're not comfortable on two wheels, this probably isn't the tour for you. But if you are, it's thrilling.

One thing I didn't expect was the social element. There were six of us on the tour, each with our own guide-rider, and between food stops we'd regroup, swap travel stories, and compare notes on where we'd been. It had a fun convoy energy – part food tour, part social mixer. If you're travelling solo or just enjoy meeting fellow travellers, that's a genuine bonus.

The Caveats

Here's where my honest take comes in.

The food was great. The ride was great. But the guiding itself was average.

Felix was friendly and clearly knew the route well, but the commentary was thin. At each stop, we got a brief "this is a famous local dish" and not much more. There was no history of the neighbourhood, no story behind the stall owner, no deeper context about the cuisine.

To be fair, I would have never found most of these spots on my own. The route alone was worth the price of admission. But with a little more storytelling – even a sentence or two about each dish or stall – the experience could have gone from good to great. It felt more like "a fun ride with food stops" than a curated culinary experience.

My sense is that most of the guides on this tour are university students earning extra income – enthusiastic but not deeply trained. That's not necessarily a dealbreaker, but if you're expecting a food journalist or a trained culinary guide walking you through the details of Vietnamese street food, you'll need to adjust your expectations.

GetYourGuide vs. Booking Locally

This is the question I was most curious about. The common assumption is that platforms like GetYourGuide charge a premium over what you'd pay booking directly with a local operator.

So I checked. I found comparable scooter food tours advertised on local Vietnamese booking sites and through hotel concierges in District 1. The prices? Roughly $35–$45 – essentially the same range.

The markup argument didn't hold up here. Whether GetYourGuide takes a commission from the operator or the operator prices it identically, the end cost to me was comparable.

Where GetYourGuide does have a clear edge:

• Convenience: The entire process is in English, from booking to confirmation to customer support.
• Reviews: Hundreds of verified reviews with photos make it easy to compare options and set expectations.
• Cancellation policy: Free cancellation up to 24 hours before most experiences – a nice safety net when plans shift.
• Payment: You pay upfront in your home currency with a credit card, which simplifies things and lets you earn points.

Where booking locally still wins:

• Guide quality: Local operators who run their own tours (rather than subcontracting to a pool of part-time guides) tend to offer more depth and personality.
• Flexibility: You can often negotiate timing, customize stops, or extend the tour on the fly – something that's harder with a standardized GetYourGuide listing.
• Supporting small businesses: Booking directly puts the full payment in the hands of the operator, which matters if that's important to you.

In a city like Ho Chi Minh City, where tourism infrastructure is well-developed and English is widely spoken in tourist areas, booking locally is entirely doable. But in destinations with a steeper language barrier or less tourist infrastructure, GetYourGuide's convenience factor becomes significantly more valuable.

Conclusion

So, was GetYourGuide worth it?

My honest take: yes. The platform delivered exactly what it promised. The booking was seamless, the tour was fun, and the price was fair. For a traveller who wants a guaranteed, English-language experience with minimal planning, it's more than a solid option – it's convenient.

The guide quality caveat still stands. If you're looking for deep culinary storytelling and cultural context, you may need to do more research and seek out a specialist operator. But for the kind of experience I booked – a fun afternoon on a scooter with great food and good company – GetYourGuide nailed it.

Going forward, I'd default to booking through GetYourGuide for tours and activities unless I already know someone at the destination who can point me to a specific local operator. The convenience of browsing reviews, booking in English, and having a clear cancellation policy is hard to beat, especially in a city where the language barrier is real. And when the price difference is negligible – as it was here – there's very little reason not to use it.