The second phase of Canada’s new Air Passenger Protection Regulations kicked in on December 15. Here’s everything you need to...
Read moreWe look at the portion of the Montreal Convention concerned with lost or delayed baggage, which allows you to claim...
Read moreA comprehensive guide to how you can pre-empt, deal with, and seek compensation for IRROPS, or flight delays and cancellations,...
Read moreLast Monday, I found myself stuck in Boston as Air Canada's operations went into meltdown. Here's the full story.
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