New Air Passenger Rights: What You Need to Know
Travel Talk Dec 16, 2019The second phase of Canada’s new Air Passenger Protection Regulations kicked in on December 15. Here’s everything you need to...
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Lost & Delayed Baggage: Your Rights Under the Montreal Convention
Travel Talk Oct 25, 2019We look at the portion of the Montreal Convention concerned with lost or delayed baggage, which allows you to claim...
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A Guide to IRROPS: How to Handle Flight Delays & Cancellations
Travel Talk Aug 14, 2019A comprehensive guide to how you can pre-empt, deal with, and seek compensation for IRROPS, or flight delays and cancellations,...
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Trapped in Boston: An Air Canada Misadventure
Travel Talk Mar 3, 2018Last Monday, I found myself stuck in Boston as Air Canada's operations went into meltdown. Here's the full story.
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