Review: Westin Whistler

Room Type
One-Bedroom Suite with Queen Bed, Bi-Level Loft Suite
Elite Status
Marriott Titanium
Date
December 2021, December 2022
Rating

I stayed at the Westin Whistler on a recent ski trip to the Whistler Blackcomb resort. 

The Westin is one of the best options for using points and saving money on sky-high accommodation rates if you’re headed up to the Whistler area.

Here’s a full review of the property from my recent trips, including some additional thoughts from a separate stay I had in a Bi-Level Loft Suite. 

In This Post

Westin Whistler – Booking

No matter the season, a trip to Whistler rarely comes cheap. You can expect paid rates at the Westin to fluctuate from $300 (CAD) before taxes in shoulder season, to $500–600 (CAD) in the peak of summertime, all the way up to $1,000+ (CAD) during ski season, when the hotel is nearly fully booked. 

Westin Whistler – Exterior

With the Marriott Bonvoy program, the Westin Whistler is a Category 7 property that charges 50,000, 60,000, or 70,000 Bonvoy points per night at the off-peak, standard, or peak rates, respectively. 

Given our target valuation of Bonvoy points at 0.9 cents per point, this means that it’ll likely be a better deal to pay cash at the Westin Whistler at off-peak times and to redeem points if you’re staying at the most popular times.

That’s exactly how I’ve booked my past two stays here. In the summer, I paid $300 (CAD) for a one-night stay on a relatively cheap rate that I had sought out far in advance. Meanwhile, I redeemed 70,000 points per night for a two-night stay during the winter holidays.

It was certainly somewhat painful to part ways with such a big sum of points for a stay that was relatively close to home, but that’s how Whistler’s winter prices have always tended to go. 

For alternative hotels on points, consider the Delta Whistler Village Suites or the Hilton Whistler, although neither property appears to be as strong as the Westin. I may well give those hotels a go on my future visits to Whistler in order to offer you an apples-to-apples comparison. 

Westin Whistler – Location

The Whistler Blackcomb resort itself is located a two-hour drive north of Vancouver. If you aren’t driving, there’s a dedicated bus service that costs $35 (CAD) from Downtown Vancouver or $55 (CAD) from Vancouver International Airport that brings you right to the entrance of Whistler Village. 

One major reason why the Westin Whistler is able to charge such a premium is due to its location. Nestled in the heart of Whistler Village, the Westin is merely steps around the corner from the main Whistler Gondola that takes you up the mountain.

Westin Whistler – Exterior

That’s an invaluable benefit on ski days, when you’re trying to squeeze in those early-morning runs in fresh powder, as well as when it comes to participating in the après-ski and nightlife culture that Whistler has to offer.

Since the hotel building is situated on the mountainside, the Lobby floor plays host to the main driveway and the check-in desks, while Floor 1 leads out to Whistler Village by way of the ski shops, ski valet, and rental facilities. 

Westin Whistler – Check-in

Our party of four pulled up to the Westin Whistler after a slow midday drive from Vancouver. When we took this trip, the region was experiencing some particularly frosty weather around –20˚C, so the road conditions weren’t great. 

The Westin offers either self-parking for $34/night or a valet parking service for $38/night. Since it was only $4 extra, we decided to go for the valet parking to make it easier for ourselves.

(I imagine many guests don’t make much use of the valet parking besides the drop-off and pickup, since they’re mostly here to ski anyway.)

Westin Whistler – Entrance

The hotel lobby was dressed up in Christmas decorations, including a cute Westin sleigh. 

Westin Whistler – Lobby lounge
Westin Whistler – Lobby lounge

We had arrived on the property just after noon, before it became too busy, and we were helped pretty quickly. Like many staff members who work at Whistler, the check-in associate was an Aussie fellow. 

He let us know that our One-Bedroom Suite with Queen Bed, which I had upgraded to using Suite Night Awards, had just become ready for our arrival. 

Westin Whistler – Check-in desks

He also confirmed our breakfast benefit as a Titanium Elite member: complimentary buffet breakfast in the restaurant for two. I was delighted that the breakfast buffet was back (we had a boxed in-room breakfast when we stayed in the summer), but when I asked if it was possible to extend the benefit to our party of four, I was swiftly shot down. 

Finally, the associate confirmed the parking rate of $38/night for valet parking, valid until 4pm on the day of checkout. While the parking rates at the hotel aren’t cheap, I’m at least happy to see that the Westin does not stoop to the level of charging an arbitrary resort fee. 

Westin Whistler – One-Bedroom Suite with Queen Bed

I stayed in the One-Bedroom Suite with Queen Bed on two of our visits to the hotel in the summer and winter. 

During the summer, I had “suite-talked” my way to the upgrade on account of my Titanium Elite status, whereas I used Suite Night Awards to give myself better odds of the upgrade on our recent winter trip due to our larger party. 

Westin Whistler – Hallway

The rooms and suites at the Westin Whistler very much come with the coziness that you’d expect from a ski resort. They aren’t very large at all, and the One-Bedroom Suite gave the four of us just barely enough space to comfortable live, dine, and play. 

To its credit, the suite offers a kitchenette with a refrigerator, microwave, stove, sink, and dishwasher, which comes in very handy on longer stays when you don’t want to eat out every night. 

Westin Whistler – One-Bedroom Suite kitchenette

There’s also a simple coffee maker in every room.

Westin Whistler – One-Bedroom Suite coffee maker

Then there’s a four-person dining table, plus a living area with a couch, television, and fireplace. 

Westin Whistler – One-Bedroom Suite living area
Westin Whistler – Living area

Jessy’s parents took the master bedroom, which doesn’t offer much space for anything besides the bed itself.

Westin Whistler – One-Bedroom Suite queen bed

Meanwhile, Jessy and I took the sofa bed, which occupies most of the living area when deployed. Combine that with our ski boots and poles (which are brought upstairs to your room while your skis and snowboards are kept at the ski valet downstairs), and the room can certainly feel a little cramped at times. 

Westin Whistler – One-Bedroom Suite sofa bed

The bathroom consists of a shower, bathtub, sink, and toilet. An all-powerful blast of piping-hot water is a must-have at any ski resort, and I’m pleased to say that the Westin Whistler’s shower did a great job of soothing the muscles after a long day on the mountain. 

Westin Whistler – One-Bedroom Suite bathroom
Westin Whistler – One-Bedroom Suite bathtub

Lastly, the One-Bedroom Suites offer a small balcony from which you can catch a breath of fresh mountain air. Back in the summer, we had a view overlooking the hotel pool below, whereas our view in the winter was close-up against the mountainside.

Overall, the guest rooms at the Westin Whistler are cozy and functional, though by no means overly luxurious. 

The rooms are great for playing some board games in the evening and crashing before hitting the slopes in the morning. But otherwise, unlike some other ski resorts around the world, there’s no reason to spend too much time indoors.

Westin Whistler – Bi-Level Loft Suite

On a subsequent visit to the area, I had a chance to stay in a Bi-Level Loft Suite.

The Bi-Level Loft Suite is a chic two-level suite with a fully equipped kitchenette on the first level and floor-to-ceiling views of Whistler below.

As you step inside, you’re greeted by a well-appointed kitchenette, complete with all the essentials to prepare a quick bite.

Westin Whistler – Bi-Level Loft Suite kitchenette

There’s an oven, stovetop, microwave and full-sized fridge. Additionally, the cabinets are fully stocked with any dishes you might need on hand.

Westin Whistler – Bi-Level Loft Suite fridge
Westin Whistler – Bi-Level Loft Suite kitchenette

A coffee maker sits atop the counter, and a kettle can be found inside the cabinets.

Midway into the suite is a small dining table with seating for three.

Westin Whistler – Bi-Level Loft Suite dining table
Westin Whistler – Bi-Level Loft Suite dining table

Then, positioned near the towering floor-to-ceiling windows is a seating area comprised of a couch, armchair, and wooden coffee table. From the windows, you have a great view of Whistler Village below.

Westin Whistler – Bi-Level Loft Suite seating area
Westin Whistler – Bi-Level Loft Suite view

On the opposite wall are a wall-mounted flat-screen TV and a toasty in-suite fireplace.

Westin Whistler – Bi-Level Loft Suite fireplace & TV

Adjacent is a small desk, which was quite small and had limited surface space, but nevertheless serves as a functional workspace.

Westin Whistler – Bi-Level Loft Suite desk

Proceeding around the corner and up the stairs, you’ll arrive at the loft, which plays host to a comfortable king bed that faces out towards the windows.

Westin Whistler – Bi-Level Loft Suite staircase
Westin Whistler – Bi-Level Loft Suite bedroom
Westin Whistler – Bi-Level Loft Suite bed

In the left-hand corner, a small TV is housed atop a small armoire within an alcove. From here, you can look down at the rest of the suite for an aerial perspective.

Westin Whistler – Bi-Level Loft Suite TV
Westin Whistler – Bi-Level Loft Suite view from loft

To the right of the king bed is the entrance to the bathroom featuring a standalone vanity, adjacent bathtub and walk-in shower. Despite being a bit small, it offered excellent water pressure.

Westin Whistler – Bi-Level Loft Suite bathroom
Westin Whistler – Bi-Level Loft Suite bathroom
Westin Whistler – Bi-Level Loft Suite bathtub

I found the Bi-Level Loft Suite to be a quaint hideaway, affording pleasant views of Whistler Village below. Though not the most modern in design, the Bi-Level Loft Suite still affords excellent functionality and comfort.

The fully equipped kitchenette is indeed convenient as you can easily whip-up your own meals or snacks as you wish. Additionally, the in-suite fireplace adds a touch of coziness in between milling around Whistler Village, and the strong water pressure is indeed appreciated after a demanding day on the slopes.

Westin Whistler – Breakfast

Breakfast is served in the hotel’s main restaurant, Grill & Vine. I was delighted to see that the full breakfast buffet had been restored by the time of our stay in December 2021.

Westin Whistler – Grill & Vine
Westin Whistler – Grill & Vine

While guests can take breakfast in the restaurant, they’re also offered take-out boxes to fill up at the buffet if they need to get breakfast to-go. This meant that even though the hotel denied my request to extend breakfast to our party of four, we could still all enjoy breakfast simply by filling up our sizeable take-out boxes with enough breakfast for four. 

The buffet consists of your typical hot and cold breakfast items, along with separate stations for fruits, pastries, and cereals. While most of the items were fairly standard, I did appreciate certain extra touches like guacamole, which you don’t see everywhere. 

Coffee and juice are also included in the breakfast benefit for elite members.

Overall, I thought the Westin Whistler’s elite breakfast offering was fairly good, especially in these current times when many hotels (particularly in North America) like to skimp out on breakfast benefits. 

Westin Whistler – Ski Valet

The ski valet or “mountain concierge” service is a hallmark of any ski resort, and the Westin Whistler is no exception. The hotel’s ski valet is found at the in-house Can-Ski Performance store, which is also where you’d go to rent or purchase equipment.

Westin Whistler – Ski valet

The ski valet costs $7/day, although this fee is waived for Westin guests who are staying in a suite (including Suite Night Award upgrades). Therefore, I didn’t have to pay for our usage of the ski valet on this particular stay.

Westin Whistler – Ski valet

Simply drop off your equipment when you’re done in the afternoon, and then come back in the morning to pick them up before heading up the mountain. I found the ski valet to be an incredibly convenient service, especially with the Westin being mere steps away from the gondolas. 

Westin Whistler – Other Facilities

In addition to the Grill & Vine restaurant, there’s also a Japanese restaurant called Kaze onsite, which is open for dinner. They operate independently rather than part of the hotel, though, so you can’t bill your meal to the room.

Westin Whistler – Kaze

There’s also a variety of retail shops, many of which specialize in ski & snowboard gear, on the first-floor level.

Westin Whistler – Shops

The mezzanine floor plays host to The Mountain Club, which, alas, is not an executive lounge that Marriott elite members get access to. Instead, it’s a private members’ club operated by Gibbons Whistler, so you’d need to have a membership to gain access. 

Westin Whistler – Mountain Club

Finally, the second floor of the hotel plays host to the spa, pool, and fitness facilities. 

There is a connected indoor/outdoor pool that seems like a very nice place to unwind after a long ski day, if not for the fact that it’s likely to be very busy down here in the afternoons. Certainly, it seems like a better fit for members of your party who might not be skiing to come relax during the daytime. 

Westin Whistler – Pool
Westin Whistler – Pool

There are also indoor and outdoor hot tubs, which I would’ve liked to make use of, if not for the fact that we had already paid a visit to the nearby Scandinave Spa as part of this trip. 

Westin Whistler – Hot tub
Westin Whistler – Hot tub

The fitness centre was closed at the time of our stay due to provincial health restrictions. It’s not a very big gym, although there’s at least a good variety of exercise equipment packed into the small space. 

Westin Whistler – Fitness centre
Westin Whistler – Fitness centre

Conclusion

For the rooms, amenities, décor, and the overall product of the hotel alone, it must be said that the Westin Whistler delivers relatively little even while charging a small fortune. 

But that’s simply the lay of the land up here in Whistler during the winters, when avid skiers and riders from all over the world flock to Whistler Blackcomb’s twin peaks for an action-packed escape. 

Redeeming Marriott Bonvoy points here at the Westin Whistler can at least save you a significant out-of-pocket amount on your accommodations. Considering the hotel’s strengths, like a bountiful elite breakfast and a prime location steps from the gondolas, the Westin Whistler is about as good as it gets when it comes to redeeming points for hotels around these parts. 

If you ask me, this place is calling out for W Hotels to make an entrance somewhere in Whistler Village… but until then, the Westin is likely to remain my resort of choice for a weekend ski getaway. 

9 Comments
  1. Nicholas_Mtl

    You can save on parking if you use the conference Centre garage parking a short walk for $20/day. You’ll have to pay everyday on site.

    In addition I find Hilton as a good deal since you get a free good breakfast (tips included) if Diamond, free ski valet and no resort fees for booking with points.
    Last month we got 2 level up upgraded 600 sq. ft. room with a fireplace.

  2. Mark

    Good review of the westin thanks! sadly westin cancelled the togo buffet option because people took advantage and ravaged it, specifically the last couple of weeks. So thanks to all those that ruined it for the rest of us, so brutal.

  3. Matt

    I go to Whistler a few times ayear in the summer for golf and hiking trips and the last few times I paid like $140-155 per night plus tax. Always feels like an absolute steal.

  4. Atom

    I recently did a one night on the top floor in a one bedroom suite.

    If available really try to get the loft suites. They’re amazing.

    All that being said… in some ways I prefer the Delta (especially in summer) for larger parties if you can get an upgrade. The second suite is a lock off at that location and the hotel is more central.

    Really nice. The Westin is more luxurious and has a nice pool though.

  5. JL

    I have stayed at this property many, many times and I respectfully say that your review of this property is overly generous! It hasn’t been updated since it opened (though they claim that they did a ‘soft update’) and the age of the units really shows (hello corded phones from the 1990s, dressers that have been there since opening, original bathroom fixtures, etc.). Did I mention the very spotty internet (almost unusable if the hotel is fully booked — and forget about streaming a show from any portable device)? The only reason we continue to stay there is the location, which cannot be beat. I’d much rather stay at the Four Seasons, but with my daughter starting her teen snowboarding group bright and early and her not being a morning person, location always wins over luxury. Each stay I say that next time we will stay at the FS. Would love to read a review of your future stay at a different property.

  6. Pat

    I also recently went on a Whistler ski trip with partner and parents, and looking at the review, I’m certainly happy we went with a spacious 2-bedroom 2-bathroom condo rental instead. We only paid 800 CAD for 2 weekend nights just before Christmas, after all fees, taxes and parking. Had to take the shuttle bus to the gondola, but there was actually a way to ski back by trails. I find it almost impossible to find a good points redemption in desirable areas like Whistler, when plenty of roomier private rentals exist.

  7. Steve

    Thanks for the review, I have been curious about this place. I have to say that is one of the most unappealing suites I have seen in some time, especially if that is the best Marriott in Whistler, and more so at 70,000 points and an upgrade cert. Although I do understand it being high rate time. I think if I am considering splurging in Whistler, the Fairmont or Four Seasons might be worth a look.

  8. Mike

    Did you inquire about the two bedroom suite? It would have been perfect for you and the fam. It leaves the living room open for lounging and also offers a second full bathroom. We enjoyed it back in Feb 2021

    1. Atom

      I tried a couple of times for the two bedroom and they consistently stated that it’s a paid upgrade. There’s also a penthouse suite which can accommodate 8. If you’re splitting the bill might even be worth it.

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