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Guides Jun 30, 2023

Here's a summary of Canada's Air Passenger Protection Regulations, which cover a range of situations you may encounter during your...

Guides Jul 11, 2022

The Montreal Convention spells out how airlines must compensate passengers up to $2,000+ for damaged, delayed, and/or lost luggage.

Insights Mar 3, 2018

Last Monday, I found myself stuck in Boston as Air Canada's operations went into meltdown. Here's the full story.